CH Hosting would like to greet everyone a Happy New Year !

May wish all of you have a good start for 2011

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[Update 2 - 19:05, GMT +8]

The VPS node is now restored and back online. You may access to your server from now onward. If you still experienced downtime, please open ticket to our support as soon as possible.

The recent downtime and this downtime is caused by the same issue where our server under DDos attacked. During this downtime happen, we had contacted DC to block the source ip however DC feedback that they cannot block IP’s from outside and no way for us to reboot the server either in normal or rescue mode. In this case, DC have locked our server for few hours until the attack is ended. Initial finding this attack is targeted to one of our client’s VPS and this ip has been disable /nulled route by DC at this stage.

Again, we apology on this downtime.

Please refer to this post from time to time for latest update.

[Update 1 - 12:25, GMT +8]

After we confirmed with DC about the downtime, we being informed that our server is under DDos attack and we are working it now to resolve this issue.  The recent downtime seems to be come from the same root cause.

[DDos Attack - 10:15, GMT +8]

Currently we experienced server downtime for Germany Node.

We have contacted DC about this issue as we unable to reboot the server remotely at this moment. As such we unable to diagnose and find out the root cause of this downtime.

We will keep you update once the server is back online.

Apology on the inconvenient caused.

This is to announce that the speed cap or speed limit will be remove from all our VPS plans with immediate effect. This is to let each of the customers share the full 100mbps port for their VPS without capping, smoother speed for their VPS and burstable up to full 100mbps.

However, this is the nature of VPS hosting, all the users are shared with the single port with full speed. The speed may depends on the number of user use the bandwidth simutanuously. The maximum speed may drop when few users use in the same time. But, we will limit the number of VPS per node, so that everyone can enjoy the best effort maximum speed!

Enjoy!

Ksplice

With effective from end October 2010, all the Xen VPS Node are equipped with rebootless kernel technology by Ksplice (http://ksplice.com). Ksplice allows us to apply the latest kernel updates automatically, without rebooting the server. As such, maintain the maximum uptime of the service, and reduce the downtime caused by the potential technical error. With this technology, we believe that we can ensure the uptime is up to the maximum without any service disruption.

This is come to the situation where all the data is not recoverable and we’re offering all the affected clients to shift to our xen node as temporary or permanent solutions.
Pleas contact out support if you interested to shift to our Xen node.

We’re regretably that our OpenVZ Node (Germany), filesystem and data is permanent corrupted. This is due to the filesystem is unstable and always throw us with error. Under unwanted situation we have to reboot and run fsck to check the filesystem. Unfortunately, during the fsck stage, the inode map is damaged and can’t recover.

As such, we sincerely apology on the incident cause.

We are currently work on the system issue for the OpenVZ node at Germany.
Still not able to know the reason of downtime.

The node has been online and restored.
If you still face connection issue, please open ticket to our support.
Compensation will be credit to your account due to this downtime.

We are experience downtime after update the kernel for Germany Node.

Rescue mode has been booted and system inspection is carrying now.